Website Terms and Conditions of Use

1. Acceptance of Terms

By accessing or using the website located at redeemedarrow.com (the “Website”), you agree to be bound by these Website Terms and Conditions (these “Terms”). These Terms constitute a legally binding agreement between you and Redeemed Arrow Behavior Consulting LLC (the “Company”). If you do not agree to these Terms in their entirety, you must immediately cease use of the Website and must not access or use any portion of it.

Your continued use of the Website following the Effective Date, or following the posting of any updated version of these Terms, constitutes your acceptance of the then-current Terms. The Company reserves the right to modify these Terms at any time. Material changes will be indicated by an updated Effective Date posted at the top of this page. You are responsible for reviewing these Terms periodically.

If you are accessing the Website on behalf of an organization or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Consent to Data Collection and Privacy Policy

By using the Website, you consent to the collection, use, and disclosure of your personal information as described in the Company's Privacy Policy, which is incorporated into these Terms by this reference. The Privacy Policy is available on the Website and governs the Company's data practices with respect to information collected through the Website. You further consent to communication from us via email. In the event of a conflict between these Terms and the Privacy Policy on matters of data collection and use, the Privacy Policy controls.

The Website collects the following categories of personal information from users who are above the age of 18:

• Name
• Email address
• Postal address
• Telephone number
• Customer number, order number, or other unique identifier
• Payment card information (processed through a third-party payment processor)
• IP address
• Website analytics data (including through services such as Google Analytics)
• Advertising tracking data (including through cookies and tools, such as Facebook pixel)

You may opt out of certain tracking technologies by adjusting your browser settings or using opt-out tools made available by third-party analytics and advertising providers. Opting out of certain cookies or tracking technologies may affect the functionality of the Website.

2.1 California Residents — CCPA Notice

If you are a California resident, you may have rights under the applicable portions of the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”), including the right to know what personal information the Company collects about you, the right to request deletion of your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your CCPA rights. To submit a CCPA request, contact the Company at info@redeemedarrow.com. The Company will respond to verifiable requests within the time period required by applicable law. The Company does not sell or share personal information as those terms are defined under the CCPA without providing a mechanism to opt out. For more information, see the Privacy Policy.

2.2 Illinois Residents — BIPA and PIPA Notice

If you are an Illinois resident, your personal information is handled in accordance with applicable Illinois law, including the Illinois Personal Information Protection Act (815 ILCS 530) and, to the extent applicable, the Illinois Biometric Information Privacy Act (740 ILCS 14). The Company does not collect biometric identifiers or biometric information as those terms are defined under Illinois law. To the extent Illinois law grants you rights to access, correct, or delete personal information the Company holds about you, you may submit a request to info@redeemedarrow.com.

3. Important Notice Regarding Health Information

Please read the following notice carefully before submitting any information through this Website.

The coaching services offered through this Website are intended to support and educate foster parents and are not intended to constitute, and must not be used as a substitute for, professional behavioral healthcare services, medical advice, diagnosis, or treatment. Nothing on this Website creates a patient-provider relationship or a clinical relationship of any kind.

4. Educational and Informational Purpose; No Licensed Services

The content published on this Website, including articles, blog posts, videos, resources, and other materials, is provided for general educational and informational purposes only. The Company's services are coaching services designed to support foster parents and are not behavioral health services or any other licensed service. The information on this Website is not medical advice and is not intended to diagnose, treat, cure, or prevent any health condition.

Users are encouraged to consult qualified healthcare professionals for any health-related questions or concerns. Reliance on any information provided on this Website is solely at your own risk. The Company expressly disclaims all liability arising from your use of or reliance on any information presented on this Website.

5. Limited Personal License; Company Intellectual Property and Proprietary Rights

The Company grants you a limited, non-exclusive, non-transferable, revocable personal license to access and use the Website solely for your personal, non-commercial use in learning about the Company's services. This license is granted at the Company’s sole discretion and may be revoked at any time without notice.

All content on this Website, including text, graphics, logos, slogans, business names, images, audio clips, data compilations, videos, and software, is the proprietary property of Redeemed Arrow Behavior Consulting LLC and its licensors and is protected by applicable state and federal copyright, trademark, and other intellectual property laws. All rights not expressly granted in these Terms are reserved by the Company.

You must not, without the Company’s prior written consent:

• (a) copy, reproduce, modify, adapt, translate, or create derivative works from any content on the Website;
• (b) republish, upload, post, transmit, or distribute any content from the Website by any means, whether for pecuniary gain or otherwise;
• (c) use any content from the Website for commercial purposes, including resale, sublicensing, or incorporation into any other product or service;
• (d) remove or alter any copyright, trademark, or other proprietary notices appearing on the Website; or
• (e) use any automated tools, scrapers, robots, or similar means to access or collect content from the Website.

Any unauthorized use of the Website or its content terminates the license granted in this Section and may violate applicable intellectual property laws. The Company reserves all rights to pursue available legal remedies against you for any such unauthorized uses. Your use of the Company’s content for any purpose not expressly permitted by these Terms, in the opinion of the Company, is prohibited.

6. Third-Party Platform; “Mighty” End User License Agreement

Certain services and content offered by the Company are made available through a third-party platform operated by Mighty (the “Mighty Platform”). Access to those services requires that you create an account on the Mighty Platform and agree to the Mighty Platform's End User License Agreement (“Mighty EULA”) and any other terms and conditions imposed by Mighty Networks. The Mighty EULA governs your use of the Mighty Platform and is a separate agreement between you and Mighty Networks. The Company is not responsible for the Mighty Platform's terms, privacy practices, or conduct.

By using the Mighty Platform to access Company services, you acknowledge that you have reviewed and agreed to the Mighty EULA. If there is a conflict between these Terms and the Mighty EULA with respect to your use of the Mighty Platform itself, the Mighty EULA controls as to the Mighty Platform. These Terms continue to govern your use of this Website and your relationship with the Company.

7. User Conduct

By using the Website, you represent and warrant that:

• (f) you are at least 18 years of age or, if you are under 18, you have obtained the consent of a parent or legal guardian to use the Website;
• (g) all information you submit through the Website is accurate, current, and complete;
• (h) you will use the Website only for lawful purposes and in a manner consistent with these Terms and all applicable laws and regulations;
• (i) you will not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website;
• (j) your use of the Website will not constitute the impersonation of another person or allow any other person or entity to use your identity while interacting with the Website; and
• (k) you will not send the Company, its customers, or visitors any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities, or other unsolicited commercial communications.

You must not submit through the Contact Us form or any other feature of the Website any content that is unlawful, harassing, defamatory, ethnically or racially offensive, profane, invasive of another’s privacy, obscene, or otherwise objectionable or violative of any law or confidentiality obligation. We may or may not affirmatively monitor the information you provide on the Website and we may edit, delete, modify, or ban certain information brought to our attention that is violative of these Terms and take legal action against you.

As noted in Section 3, you must not submit sensitive health information, Social Security numbers, or similarly sensitive personal data through any form on this Website. Do not submit any ideas, suggestions, materials, concepts, or other information (“Creative Material”) unless we ask you to do so. Any Creative Material you send to us becomes the Company’s property regardless of how it is used, you will not be compensated for our use of the Creative Material, and we will not be liable to you or any other person involved with developing the Creative Material. If you send Creative Material, you agree that doing so waives any and all rights of any nature in the Creative Material, that you have no recourse against the Company for any alleged or actual infringement or misappropriation of any proprietary right in any Creative Material, and that you understand that the Company is not obligated to maintain the confidence of any Creative Material.

8. Contact Us Form

The Website provides a contact form through which you may submit inquiries to the Company. Your submission of an inquiry through the contact form does not create a coaching engagement with the Company or any other professional or contractual relationship between you and the Company. The Company will make reasonable efforts to respond to inquiries in a timely manner but does not guarantee a response to every submission.

Do not submit highly sensitive personal information, including but not limited to Social Security numbers, financial account information, protected health information, or information of a highly private or sensitive nature, through the Contact Us form on this Website. The Company cannot guarantee the security or confidentiality of information submitted through general web forms.

9. Third-Party Links and Intellectual Property Infringement

The Website may occasionally contain hyperlinks to third-party websites, including but not limited to billing and payment processing platforms, commercial platforms, informational articles, blogs, videos, and other resources, the Company's social media pages on Facebook, Instagram, and X, and organizational partner websites. These links are provided for convenience only. The Company does not control, endorse, or assume responsibility for any third-party website or its content, products, services, or privacy practices. Your use of any linked third-party website is governed solely by that website's terms and conditions and privacy policy or policies. You acknowledge and agree to review the terms and privacy policies of any third-party website before providing any personal information.

The Company may participate in affiliate marketing programs through which it may earn compensation for purchases made through links on the Website. Any such affiliate relationships will be disclosed as required by applicable law. The presence of an affiliate link does not constitute the Company’s endorsement of the linked product or service.

Any links that the Company provides to third-party websites should not be construed as endorsements of the products, services, or sponsoring organization of that linked website. Your sole and exclusive remedy for claims arising from any such third-party products or services is against that third party.

The Company respects intellectual property rights. If you believe that information on our Website constitutes a copyright or trademark infringement, please provide us with the following information:

• (1) the claimed infringement;
• (2) reasonably sufficient information to allow us to locate the claimed infringement on the Website;
• (3) the owner or complaining party’s contact information, including name, address, and email address;
• (4) the owner’s signature;
• (5) a statement by the owner that the owner has a good faith belief that the use of the copyright or trademark is not authorized by the copyright or trademark owner, its agent, or the law; and
• (6) a statement, under penalty of perjury, that the information is accurate, and that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Under a valid Digital Millennium Copyright Act (“DMCA”) takedown notice, we will notify you if we have removed copyright-protected material. Any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability under Section 512(f) of the Copyright Act.

10. Social Media; Reviews and Testimonials

The Company maintains business pages on Facebook, Instagram, and X. Your interactions with those platforms are governed by each platform’s terms of service and privacy policies, which are separate from these Terms.

The Company may repost, display, or otherwise publish on the Website reviews, testimonials, or positive comments about its services submitted by clients or users through social media or other channels. By submitting a review, testimonial, or comment through a public channel, you grant the Company a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, and distribute that content on the Website and in connection with the Company’s marketing and promotional activities, subject to applicable platform terms. The Company will not attribute identifiable personal information in any testimonial or review without your consent.

11. Blog Content

The Website includes a blog through which the Company publishes articles, resources, and other written content. All blog content is the proprietary intellectual property of Redeemed Arrow Behavior Consulting LLC and is subject to the intellectual property protections and license restrictions set forth in Section 5. Blog content is provided for educational and informational purposes only and does not constitute professional advice of any kind.

Comments or other user-generated content, if enabled, must comply with the User Conduct standards in Section 7. The Company reserves the right to remove any user-generated content that violates these Terms or that the Company determines is inappropriate in its sole discretion.

12. Disclaimers

THE WEBSITE AND ALL CONTENT AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THE COMPANY DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE. YOUR USE OF THE WEBSITE SIGNIFIES THAT THE INTERNET IS NEITHER MORE NOR LESS SECURE THAN OTHER COMMUNICATION MEDIA, ALL OF WHICH CAN BE INTERCEPTED OR OTHERWISE COMPROMISED.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY, ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, OR ASSIGNS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE WILL NOT EXCEED THE TOTAL FEES PAID TO COMPANY FOR ITS SERVICES.

Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent such limitations are not permitted by applicable law, the above limitations may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Redeemed Arrow Behavior Consulting LLC and its members, managers, officers, employees, agents, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, your use of the Website, or your violation of any third-party rights, including intellectual property rights.

15. Governing Law; Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Website that cannot be resolved informally must be brought exclusively in the state or federal courts located in St. Clair County, Illinois, and you irrevocably consent to the personal jurisdiction of those courts.

16. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy incorporated by reference in Section 2, constitute the entire agreement between you and the Company with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Waiver. The Company’s failure to enforce any provision of these Terms on any occasion is not a waiver of its right to enforce that provision on any other occasion.

Assignment. You may not assign or transfer any rights or obligations under these Terms without the Company's prior written consent. The Company may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all its assets.

Amendments and Modifications. The Company may amend or update these Terms without prior notice and at any time.

Contact. Questions about these Terms may be directed to:

Redeemed Arrow Behavior Consulting LLC
info@redeemedarrow.com